What is the return policy for my purchases?
You have 7 days to return an item to us in its original condition. Any modifications or alterations to the product will void the original warranty. Items labelled in the shop as non-returnable cannot be returned.
What if my item/ package arrives damaged?
When you receive your item, please check your item carefully. If the package appears damaged, please complete the following steps:
1) Take a picture of the damage.
2) Then please email us at firstname.lastname@example.org immediately and attach the photos.
3) We will contact you directly with the next steps.
4) DO NOT throw away the boxes or packaging materials, otherwise, your claim will not be honoured by the shipping company.